Why humans find faulty robots more likeable
Aug 2017, phys.org
If you've never watched the robots from Boston Dynamics get pushed over while they try to stand, you really should. (just search robot fail videos). If you've never thought, aw man, I feel really bad for that guy, then you should watch definitely watch it. Because you know, one day when a real robot-looking robot is taking care of your feeble parents, or you, you're gonna want to like that robot. And as it turns out, watching something struggle, whether it's a robot or a bug, or ^this kid trying eat cereal, when you watch someone mess up, it makes you like them more.
"...participants took a significantly stronger liking to the faulty robot than the robot that interacted flawlessly." ... This finding confirms the Pratfall Effect, which states that people's attractiveness increases when they make a mistake," says Nicole Mirnig, PhD candidate at the Center for Human-Computer Interaction, University of Salzburg, Austria. -phys.org
Nicole Mirnig et al, To Err Is Robot: How Humans Assess and Act toward an Erroneous Social Robot, Frontiers in Robotics and AI (2017). DOI: 10.3389/frobt.2017.00021